After E mailing customer service about my 6ft leash, all matters were taken care of regarding my question. The customer service was beyond nice in taking care of the problem. The quality of their leashes and collars are the best. I have 2 collars and 2 leashes and the LEDS are bright and last a long time. They certainly have my stamp of approval in the future for more purchases and gifts for friends. Thank you so much for your great service.
This is the second one I've bought over the years along with their collars. I highly recommend them.
I have 2 collars and most recently a 6ft leash. The 6ft leash LEDS are 2 piece , they are not one straight line of LEDS. It comes with 2 chargers. I have sent two texts to the company with no response. So it appears there is no customer service if you have a problem. The photo on the website shows one piece with no mention of two sets of LEDS. I just wanted to know if this is normal or possibly a mistake on my leash.
I walk my dog every night and the neighborhood streets are poorly lit. The LED leash which is very bright allows me to be seen; it’s a necessity.
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