I had issues with the first collar I received but instead of immediately contacting customer service, as I should have done, I wrote a mediocre review. As a result, I received a replacement collar which works perfectly. The charging port cover closes securely, the necklace charges quickly, and the charge lasted a good eight hours. This level of service, in addition to the free shipping, are why I prefer to order directly from the product vendor - bypassing the mega seller. Thank you Illumiseen!
Had a shipping issue & customer service was on it immediately! The collar seems to be a great value. Easy to trim to fit my medium sized dog, love that it's lightweight. Brighter than expected. Haven't charged it yet so unsure of that product aspect. Surely recommend!
This is my second dog collar necklace. The first one still works but it is not as bright as it was when new. Love the necklace because my dog is an escape artist. He is brindle colored and very hard to see at night. He can escape from his harness but, luckily, the necklace usually stays on. Only issue is the rubber cover where you charge it doesn't stay closed very well. I have to put tape around it to keep it closed tightly. Otherwise, it is great and I got the green one again because it is really bright and can be seen at a good distance.
I love it it's so easy-to-use.
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