Stellar customer support! I love these collars and their other products! We are definitely a customer for life!
These collars make it super easy to keep an eye on my dogs and puppies when we take them out at night.
I run multiple Vizslas most every evening in a multi-acre location. As the sun goes down and they are still running, chasing, playing, I can see them. I have multiple colors and the same dogs get the same colors each evening ... it is easy to know who is where.
A charge lasts several nights! And yes, I do keep a charger cable in the vehicle ... just in case I forget.
Ok, so I bought a green collar about 5 months ago, I live in AK and light up collars are a must for dogs here. We go to dog parks a lot here and it's always great to tell my pup from the others. At first the collar would never stay lit for longer 4-5 minutes. She would shake and her ears would turn off the LED. I kept having to turn it back on, I got tired of that and just gave up on the collar. That was about 6 weeks ago. My wife was cleaning and said if I wasn't going to use this collar to throw it away. I decided to give it a 2nd chance, I charged it again, and BAM worked like champ. Never turned off. I was happy. Her and I would not go outside without it. Well, about 4 days ago, I decided it must need a charge. Plugged it in overnight. Now it doesn't work at all. I was getting ready to throw it away when I saw the website on the collar, decided to come here and saw all the stuff offered on here that I want, but I can't bring myself to spend money on anymore of their products. I saw the lifetime warranty and decided to 'test the waters.' This collar easily deserves 5 stars, I love it. If they hold true to their warranty I will become a lifelong customer and give this collar the 5 stars it deserves.
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